Effective as of 12/03/2025
ARTICLE 1 – Scope of Application
These General Terms and Conditions of Sale (hereinafter ”GTC”) apply, without restriction or reservation, to all sales concluded by the Seller with non-professional buyers (”The Customers or the Customer”), wishing to acquire the products offered for sale (”The Products”) by the Seller on the website cosplaydemonlayer.fr. The Products offered for sale on the website are as follows:
Clothing, Costumes, Jewelry, and Accessories in the world of Demon Slayer Cosplay (mythological creatures from fables & legends).
The main characteristics of the Products, including specifications, illustrations, and size or capacity indications, are presented on the cosplaydemonlayer.fr website, which the customer is required to review before placing an order.
The selection and purchase of a Product are the sole responsibility of the Customer.
The Product offers are valid subject to product availability, as specified during the order process.
These GTC are available at any time on the cosplaydemonlayer.fr website and will take precedence over any other document.
The Customer acknowledges having read these GTC and accepted them by checking the box provided for this purpose before initiating the online order process on the cosplaydemonlayer.fr website.
Unless proven otherwise, the data recorded in the Seller’s computer system constitutes proof of all transactions concluded with the Customer.
The Seller’s contact details are as follows:
ARTICLE 2 – Price
The Products are provided at the prices in effect as shown on the cosplaydemonlayer.fr website at the time the order is registered by the Seller.
Prices are quoted in Euros, excluding VAT and including VAT.
The prices take into account any discounts that may be granted by the Seller on the cosplaydemonlayer.fr website.
These prices are fixed and non-negotiable during their validity period, but the Seller reserves the right to modify them at any time, outside of the validity period.
Prices do not include processing, shipping, transport, and delivery fees, which are billed separately, under the conditions indicated on the website and calculated before the order is placed.
The amount requested from the Customer corresponds to the total amount of the purchase, including these fees.
An invoice is issued by the Seller and provided to the Customer upon delivery of the ordered Products.
ARTICLE 3 – Orders
It is the Customer’s responsibility to select on the cosplaydemonlayer.fr website the Products they wish to order, according to the following procedure:
The Customer selects a Product and adds it to their cart, which they can modify or delete before confirming their order and accepting these General Terms and Conditions. The Customer will then enter their details or log in to their account and choose the delivery method. After validating the information, the order will be considered final and will require payment from the Customer according to the stated procedures.
The Product offers are valid as long as they are visible on the website, subject to availability.
The sale will be considered valid only after full payment of the price. The Customer is responsible for verifying the accuracy of the order and immediately reporting any errors.
Any order placed on the cosplaydemonlayer.fr website constitutes the formation of a distance contract between the Customer and the Seller.
The Seller reserves the right to cancel or refuse any order from a Customer with whom there is a dispute related to the payment of a previous order.
The Customer can track the progress of their order on the website.
Any cancellation of the order by the Customer after its acceptance by the Seller will only be possible within 24 hours of the Seller’s acceptance, provided that delivery has not yet occurred (independently of the provisions related to the application or not of the legal right of withdrawal).
ARTICLE 4 – Payment Terms
The price is paid via a secure payment method, according to the following terms:
Payment by credit card.
The price is payable in full by the Customer on the day the order is placed.
Payment data is exchanged in encrypted mode through the protocol defined by the authorized payment provider involved in banking transactions on the cosplaydemonlayer.fr website.
Payments made by the Customer will only be considered final after the Seller has received the full amount owed.
The Seller is not obligated to deliver the ordered Products if the Customer has not paid the full price under the conditions outlined above.
ARTICLE 5 – Deliveries
The Products ordered by the Customer will be delivered in mainland France or to the following zones:
Worldwide.
Deliveries will occur within 15 to 30 days to the address provided by the Customer during the order process.
Delivery constitutes the transfer of physical possession or control of the Product to the Customer. Except in cases of particular circumstances or the unavailability of one or more Products, the ordered Products will be delivered in a single shipment.
The Seller commits to making their best efforts to deliver the ordered Products within the time frames stated above.
If the ordered Products have not been delivered within 60 days of the indicative delivery date, for any reason other than force majeure or the Customer’s fault, the sale may be canceled upon the Customer’s written request, under the conditions specified in Articles L 216-2, L 216-3, and L241-4 of the Consumer Code. The sums paid by the Customer will be refunded to them within fourteen days of the cancellation notice, excluding any compensation or deductions.
Deliveries are made by an independent carrier to the address provided by the Customer during the order process, which must be easily accessible to the carrier.
When the Customer themselves arranges for a carrier they choose, delivery is deemed complete as soon as the ordered Products are handed over to the carrier without reservation. The Customer acknowledges that it is the responsibility of the carrier to make the delivery and has no recourse against the Seller in the event of a failure to deliver the transported goods.
In the case of special requests from the Customer regarding packaging or shipping conditions of the ordered products, which are duly accepted in writing by the Seller, the related costs will be billed separately on the basis of an estimate that has been previously accepted in writing by the Customer.
The Customer is required to check the condition of the delivered products. They have a period of #254 Maximum period for… from the delivery date to file a complaint via email, accompanied by all relevant supporting documents (such as photos). After this period and if these formalities are not observed, the Products will be deemed compliant and free from any apparent defects, and no complaint will be accepted by the Seller.
The Seller will refund or replace the Products delivered, whose defects of conformity or apparent or hidden defects have been duly proven by the Customer, under the conditions specified in Articles L 217-4 and following of the Consumer Code and in these GTC.
The transfer of the risks of loss and damage will only occur when the Customer physically takes possession of the Products. The Products travel at the Seller’s risk, except when the Customer has chosen the carrier themselves. In this case, the risks are transferred at the moment the goods are handed over to the carrier.
ARTICLE 6 – Transfer of Ownership
Ownership of the Products by the Customer will only be transferred after full payment of the price, regardless of the delivery date.
ARTICLE 7 – Right of Withdrawal
According to Article L221-18 of the Consumer Code, ”For contracts providing for the regular delivery of goods over a defined period, the period begins upon receipt of the first item.”
The right of withdrawal can be exercised online, using the attached withdrawal form, also available on the website, or by any other unambiguous declaration expressing the will to withdraw, including by mail sent to the Seller’s contact details in ARTICLE 1 of the GTC.
Returns must be made in their original and complete condition (packaging, accessories, instructions…) allowing their resale as new, accompanied by the purchase invoice.
Damaged, soiled, or incomplete Products will not be accepted for return.
Return shipping costs are the Customer’s responsibility.
Exchange (subject to availability) or refund will be processed within 14 days of receiving the returned Products by the Seller, under the conditions specified in this article.
ARTICLE 8 – Seller’s Responsibility – Warranties
The Products supplied by the Seller benefit from:
- The legal warranty of conformity for defective, damaged, or incorrect products.
- The legal warranty against hidden defects arising from a material, design, or manufacturing defect that renders the delivered products unsuitable for use.
Legal warranty provisions:
- Article L217-4 of the Consumer Code
”Seller must deliver goods in conformity with the contract and is liable for defects of conformity existing at the time of delivery.”
- Article L217-5 of the Consumer Code
”A good is in conformity with the contract if it is fit for the usual use expected from a similar good and, where applicable…”
- Article L217-12 of the Consumer Code
”Action resulting from a lack of conformity must be brought within two years from the delivery of the goods.”
- Article 1641 of the Civil Code
”The seller is liable for hidden defects that render the product unfit for its intended use.”
- Article L217-16 of the Consumer Code
”Where the buyer requests the seller to restore the item during the commercial warranty, any period of immobilization of at least seven days is added to the warranty period.”
To assert their rights, the Customer must inform the Seller, in writing (email or mail), of the non-conformity of the Products or the existence of hidden defects upon discovery.
The Seller will refund, replace, or repair the Products under warranty that are found to be non-conforming or defective.
Shipping costs will be refunded based on the charged rate, and return shipping costs will be refunded upon receipt of proof.
Refunds, replacements, or repairs will be done as quickly as possible and at the latest within 30 days following the Seller’s acknowledgment of the non-conformity or hidden defect. Refunds may be made via bank transfer or check.
The Seller’s liability cannot be engaged in the following cases:
- Non-compliance with the laws of the country where the products are delivered, which is the Customer’s responsibility to verify.
- Misuse, professional use, negligence, or failure to maintain the product by the Customer, as well as normal wear and tear, accidents, or force majeure.
Photographs and graphics presented on the website are not contractual and cannot engage the Seller’s responsibility.
The Seller’s warranty is, in any case, limited to the replacement or refund of non-conforming or defective products.
ARTICLE 9 – Personal Data
The Customer is informed that the collection of their personal data is necessary for the sale of the Products by the Seller and their transmission to third parties for delivery purposes. This personal data is collected solely for the execution of the sales contract.
9.1 Collection of Personal Data
The personal data collected on the cosplaydemonlayer.fr website includes:
- Name, address, phone number, and email address during the order process.
- Financial data for payment processing.
9.2 Use of Personal Data
The data is used for order processing, invoicing, and shipping.
9.3 Data Protection
The Seller guarantees that all personal data collected will be kept confidential, processed in compliance with applicable data protection laws, and used only for the purposes stated above.
9.4 Right of Access, Rectification, and Deletion
The Customer has the right to access, correct, or delete their personal data by sending a request to the Seller via the contact methods provided.
ARTICLE 10 – Intellectual Property
The website and all content (logos, trademarks, graphics, etc.) are protected by intellectual property laws. Any use of the website’s content without the Seller’s permission is prohibited.
ARTICLE 11 – Dispute Resolution
In case of a dispute, the Customer should first contact the Seller’s customer service to resolve the issue amicably. If the dispute is not resolved, the competent courts of [Seller’s location] will have exclusive jurisdiction.